BM
Bongani M
1 reviews | Active since Nov 2020
16 Mar 2021, 12:12
Bad Service
Standard bank is usually considerate to Senior Citizens and persons with disabilities but Westgate shopping mall is not considerate. Covid19 doesn't mean we are less disabled. I sat in the branch from 13:10 - 14:30 and training consultants were not given all functions to assist everyone so they skipped some people and imagine the quee and time not considering us who take medication
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Standard Bank's replyOfficial
17 Mar 2021, 23:47Hello Bongani,
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
**********
********** (fax)
***********
Standard Bank's reply17 Mar 2021, 23:47
Official
Hello Bongani,
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
**********
********** (fax)
***********