KT
Kaizer T

1 reviews | Active since Oct 2016

30 Jun 2024, 18:15

Bad service

I have night mare weekend without my banking app . I could not even transfer money to cover my debit because the app was not functional my card was frozen because it was compromised.

Standard bank could not even transfer money for me so my weekend was a hell.

0
Replies (2)
Standard Bank
Standard Bank's reply01 Jul 2024, 07:31
Official
Dear Kaizer

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply04 Jul 2024, 13:57
Official
Dear Kaizer

We appreciate you taking our call.

We are happy that the issue has been settled.

We sincerely apologize for any trouble this may have caused.

Kindest regards
Standard Bank Hello Peter Team 
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