BT
Bulelani T
1 reviews | Active since Oct 2024
03 Oct 2024, 13:51
Bad Service!!!
I went to N1 City Cape Town Standard Bank branch to ask them to change the number I use to receive OTPs for Internet Banking, but that hasn't been actioned and this was 4 hours ago and yet they advised it would take effect in an hour's time. They never respond to any emails, if you go to any branch it takes more than an hour to be helped!!!
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
03 Oct 2024, 14:02Dear Bulelani
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply03 Oct 2024, 14:02
Official
Dear Bulelani
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
04 Oct 2024, 11:01Dear Bulelani
Our team has tried calling you twice, yesterday afternoon and just now.
Please let us know the convenient time we may speak to you.
Kindest regards
Standard Bank Hello Peter Team
***
Our team has tried calling you twice, yesterday afternoon and just now.
Please let us know the convenient time we may speak to you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply04 Oct 2024, 11:01
Official
Dear Bulelani
Our team has tried calling you twice, yesterday afternoon and just now.
Please let us know the convenient time we may speak to you.
Kindest regards
Standard Bank Hello Peter Team
***
Our team has tried calling you twice, yesterday afternoon and just now.
Please let us know the convenient time we may speak to you.
Kindest regards
Standard Bank Hello Peter Team
***