NM
Nkoro M
1 reviews | Active since Dec 2013
08 Oct 2020, 23:28
bad service
service at Maponya mall standard bank is saddening,we let to stand on ques for almost an hour and when inside the cashier tells me that i need to go out to do a cash deposit on the ATM .why not communicate that while people are outside without making us stand for nothing.the cashier refused to assist and tells me about Covid 19 new ways of working at the bank.what happened to putting customers first?
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Standard Bank's replyOfficial
09 Oct 2020, 03:00Hello Nkoro
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply09 Oct 2020, 03:00
Official
Hello Nkoro
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***