MC
Megan C
1 reviews | Active since Nov 2023
21 Nov 2023, 01:25
Bad service
My account was frozen. I have explained that it was my pension that was paid out. I have contacted Alexander Forbes to provide me with proof but they unable to. How do I get my unblocked because I need that money urgently
Helpful (0)
Replies (13)0
Replies (13)MC
Megan C's updateReviewer Update
21 Nov 2023, 01:34I have spoken to ***** a million times and transactional ***** is not doing anything at all
MC
Megan C's update21 Nov 2023, 01:34
Reviewer Update
I have spoken to ***** a million times and transactional ***** is not doing anything at all
Standard Bank's replyOfficial
21 Nov 2023, 06:38Good Day Megan
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Nov 2023, 06:38
Official
Good Day Megan
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
We’re saddened to hear that this has been your experience.
We take these matters very seriously and can assure you that we will be attending to your query with urgency.
We will be taking a closer a look and will get back to you shortly.
Kindest regards
Standard Bank Hello Peter Team
***
MC
Megan C's updateReviewer Update
21 Nov 2023, 07:23I need my account unfrozen today please
MC
Megan C's update21 Nov 2023, 07:23
Reviewer Update
I need my account unfrozen today please
Standard Bank's replyOfficial
21 Nov 2023, 07:32Good day Megan
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Nov 2023, 07:32
Official
Good day Megan
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's replyOfficial
21 Nov 2023, 07:35Good day Megan
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Nov 2023, 07:35
Official
Good day Megan
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
The matter is being treated as a priority and our team is ensuring that it is resolved timeously .
We will revert with feedback as soon as possible .
We appreciate your patience.
Kindest regards
Standard Bank Hello Peter Team
***
MC
Megan C's updateReviewer Update
21 Nov 2023, 07:46Please even if you can just phone Alexander Forbes and confirm with them
MC
Megan C's update21 Nov 2023, 07:46
Reviewer Update
Please even if you can just phone Alexander Forbes and confirm with them
Standard Bank's replyOfficial
21 Nov 2023, 07:57Good Day Megan
Please expect a call from one of our agents.
Regards
Standard Bank Hello Peter Team
***
Please expect a call from one of our agents.
Regards
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Nov 2023, 07:57
Official
Good Day Megan
Please expect a call from one of our agents.
Regards
Standard Bank Hello Peter Team
***
Please expect a call from one of our agents.
Regards
Standard Bank Hello Peter Team
***
MC
Megan C's updateReviewer Update
21 Nov 2023, 10:58I am still waiting on your call
MC
Megan C's update21 Nov 2023, 10:58
Reviewer Update
I am still waiting on your call
Standard Bank's replyOfficial
21 Nov 2023, 11:09Hi Megan
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Nov 2023, 11:09
Official
Hi Megan
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
MC
Megan C's updateReviewer Update
21 Nov 2023, 11:33Standard Bank prides itself with the sunset rule yet I receive no response
MC
Megan C's update21 Nov 2023, 11:33
Reviewer Update
Standard Bank prides itself with the sunset rule yet I receive no response
Standard Bank's replyOfficial
21 Nov 2023, 11:37Hi Megan
Please allow our team time to look into the matter and they will contact you.
Kindest regards
Standard Bank Hello Peter Team
***
Please allow our team time to look into the matter and they will contact you.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Nov 2023, 11:37
Official
Hi Megan
Please allow our team time to look into the matter and they will contact you.
Kindest regards
Standard Bank Hello Peter Team
***
Please allow our team time to look into the matter and they will contact you.
Kindest regards
Standard Bank Hello Peter Team
***
MC
Megan C's updateReviewer Update
21 Nov 2023, 14:00I received an email to notify me that my case has been resolved. I still cannot access my funds...no man Standard Bank.... I don't know what to do or say anymore because no one is taking my case serious
MC
Megan C's update21 Nov 2023, 14:00
Reviewer Update
I received an email to notify me that my case has been resolved. I still cannot access my funds...no man Standard Bank.... I don't know what to do or say anymore because no one is taking my case serious
Standard Bank's replyOfficial
21 Nov 2023, 14:02Hi Megan
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
Standard Bank's reply21 Nov 2023, 14:02
Official
Hi Megan
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***
We sincerely apologize for the inconvenience caused.
Kindly note that we will follow up on this matter.
We will be in touch with further feedback.
Kindest regards
Standard Bank Hello Peter Team
***