RCPT
Romepie Charlie Projects Transportation

1 reviews | Active since Dec 2021

01 Jul 2022, 20:16

Bad Service

I'm really starting to hate this bank and will not recommend it to family or business friends. They charge me some Overdraft Service Fee No Limit, which one i have never signed up for and the last time they did it they apologised and reversed the funds. Now again they did it and i think I'm going to part ways with them. So if one does not check statements then we will be taken foe a ride seriously.

0
Replies (6)
Standard Bank
Standard Bank's reply02 Jul 2022, 08:39
Official
Hello Romepie Charlie Projects Transportation 

This is not the level of service we strive for. 

We understand your frustration and would like to help. We can assure you that your matter is now in the right hands. 

We have responded to you via email, please review and respond accordingly. We would like to get you sorted as soon as possible. 

Kind regards Standard Bank Help Centre 
***
Standard Bank
Standard Bank's reply04 Jul 2022, 16:06
Official
Good day Romepie Charlie Projects

This is just to confirm that your Business Banker has tried to call you to no avail, however they will further make contact to assist and service you. 

In the meantime, we will be closing the matter, but we do hope you will contact us if you still need any assistance.  Kindest regards, Standard Bank Social Media Team
RCPT
Romepie Charlie Projects Transportation's update04 Jul 2022, 16:16
Reviewer Update
Greetings,

Strange I've been available on my phone the whole day and no attempt what so ever by Standard bank which they claim not available that a lie. Do your job right.
Standard Bank
Standard Bank's reply04 Jul 2022, 16:47
Official
Hello Romepie Charlie Projects

Please note that we have requested the banker to contact you back, 
RCPT
Romepie Charlie Projects Transportation's update04 Jul 2022, 18:15
Reviewer Update
Greetings,

No one has either way I will be going into thr branch to go and cancel both my personal and business accounts.


Standard Bank
Standard Bank's reply04 Jul 2022, 18:52
Official
Evening Romepie Charlie Projects Transportation

This is indeed not the outcome we hoped for, as we would not like to lose you as a customer. 

We trust that we can make it up to you. 

Regards
Standard Bank Hello Peter Team***