Bad Service

Bad service standard bank card division. I app**** for a credit card limit increase on the 3rd of January 2022 via telephone . I phoned card division on ***. Told them I needed funds for my studies . I received no feedback . After several calls to them they advised they need payslip for last 3 months which I submitted immediately. Thereafter no feedback . I called again and they advised they need bank statements which I submitted the following day . I called them 48 hours after I submitted the outstanding documents. They told me the 10th of January they will escalate but since then no feedback . Several emails was send to thabiso maleko with no reply . Please Standard Bank I need feedback . Not impress with card division.