PL
Paballo L

1 reviews | Active since Jul 2022

29 Jul 2022, 15:22

Bad Service

I have been waiting for unallocated payment to be allocated for months now on my vehicle finance. No one is giving me feedback. I cannot deal with one person, always moving from one pillar to another and none of them is willing to help.

0
Replies (2)
Standard Bank
Standard Bank's reply29 Jul 2022, 15:48
Official
Dear Paballo Lalane

Thank you for raising your concerns with us. We have escalated your matter to the VAF payments team and we can assure you that the relevant team has your query in hand and has prioritized a resolution for you. 

Our team will be in touch with further feedback. 

Kind regards 
Standard Bank Help Centre 
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Standard Bank
Standard Bank's reply01 Aug 2022, 13:30
Official
Good day Paballo

Our team has sent you an email. Kindly review and respond accordingly. 

We will await your respond. 

Kind regards 
Standard Bank Help Centre 
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