AR
Antoinette R

1 reviews | Active since Jan 2016

26 Jan 2016, 06:40

Bad Service Delivery

We had wanted to open up an investment account and Cristina Miler was the person assisting us. She arranged to open up an account and set up meetings for us to collect the card but failed to do so . What upsets me is that she didn't have the decency to contact us at all . We have driven up and down toStandard Bank wasted our time and money sitting at reception all day and nobody in her department even could come down to reception to help us. We have never in our life experienced such bad service. Stannic is giving Standard Bank head office a bad reputation they don't answer emails and give clients bad service. So Standard bank today you loose a millionaire client and you can thank Stannic for that because we know another bank will appreciate our money and business and they will give us the treatment we deserve .

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Replies (1)
Standard Bank
Standard Bank's reply26 Jan 2016, 14:16
Official
Hello antyroux77,

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre
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