JT
Jakobus T

1 reviews | Active since Mar 2026

09 Mar 2026, 14:43

Bad service De Aar branch

Standard bank De Aar is the worst branch in South Africa they have no people skills no customer experience or interest.

I am not greated on arrival no sytem in place to direct clients to departments. Lines up in one line and don't matter what your banking needs are.

This is unacceptable. I contacted the complaints sentre to lay complaint the person dropped my call after she said she will escalate to branch manager.

It is now 30min later and still awaiting assistance from the bank.

Really bad service.

0
Replies (1)
Standard Bank
Standard Bank's reply09 Mar 2026, 14:45
Official
Dear Jakobus,

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.

We sincerely apologies for any inconvenience or unwarranted frustration this has given you. 

Kindest Regards
Standard Bank Hello Peter Team 
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