SM
Sibongile M

1 reviews | Active since Jun 2018

25 Aug 2020, 09:51

Bad Service!

App**** for a Standard Bank credit card online 1 month ago and was called by their agent who told me that he has processed everything and that I should select a branch that would be convenient for me to collect the card. It has been 3weeks since that call and I have not recieved a call to collect the card. Instead when I contacted Standard Bank last week the gentleman advised that there is no credit card application under my name!! Your service is terrible,

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Replies (1)
Standard Bank
Standard Bank's reply25 Aug 2020, 10:23
Official
Hello Sibongile

Thank you for posting your comments. 
Your matter was escalated accordingly. We will revert to you as soon as possible. 
Kind regards 
Complaint Resolution Centre 
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