SS
Skosana S
1 reviews | Active since May 2014
19 Oct 2019, 17:27
bad service!!!
rea vaya standard bank cards,i bought one 3 months back and today its not working"please scan card again"Now i am told to buy another card wich i dnt undestand cause its not my fault that your cards are invalid.i loaded 400 on my card and was told its gnna take 7 days to reflect on the new card that i have to buy.Y must i suffer and find money to buy and load till your people are able to transfer what was in my old card...my card expires 2023 but now its not working and its not the first time even the emoloyees from reyavaya are complaining about the cards
Helpful (0)
Replies (1)0
Replies (1)
Standard Bank's replyOfficial
20 Oct 2019, 06:53Hello Seipati,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
S. Martin
Complaint Resolution Centre
***
***
*** (fax)
***
***
Standard Bank's reply20 Oct 2019, 06:53
Official
Hello Seipati,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
S. Martin
Complaint Resolution Centre
***
***
*** (fax)
***
***