bad service

Item: Standard Bank
Rating: 1
Author: Robert M

I have a case with Nkosi, Babalwa B <Babal********> to help get a copy of a contract that standabank claims I have a credit card for. The bank cannot give me a copy of the contract where I signed for this credit card. THIS IS affecting my credit score may you please assist. I escalated the matter with *** and *** they not assisting me. can you help me

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

25 May 2022, 15:55

Hi Robert

Thank you for allowing us the opportunity to look into your matter.

Your matter will escalated accordingly.

We appreciate your patience and understanding.

Kind regards

Standard Bank Help Centre
***

Standard Bank's reply25 May 2022, 15:55

Official

Standard Bank's replyOfficial

25 May 2022, 15:59

Standard Bank's reply25 May 2022, 15:59

Official