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samkie xaAAa

1 reviews | Active since May 2012

22 Nov 2021, 11:16

Bad service

We've been standing in Nonesi mall Standard bank for a hour nobody is getting helped n its raining like hell. One of their branch in town is not working every one is waiting for help here worse service in a history

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Replies (2)
Standard Bank
Standard Bank's reply22 Nov 2021, 12:29
Official
Dear Samkie X

Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support  
 
Kind regards, 
Complaint Resolution Centre
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Standard Bank
Standard Bank's reply22 Nov 2021, 15:32
Official
Dear Samkie X

Thank you for allowing us the opportunity to look into your matter.
 
An email response has been sent to you today.
 
We appreciate your support and loyalty.
 
Kind regards, 
Customer Resolution Centre
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