QO
Quintin O

1 reviews | Active since May 2023

22 May 2023, 20:02

BAD Service

My card was ****** in 2022 I phoned ***** and was promised to be phoned back and the card cancelled but no one phoned me and my cqrd is still being used after my cqrd was cancelled. I have still not received a call back and no response to my queries. They are giving absolutely poor service or no service at all after being ****** amd my money ******. No assistance were given or was attempted to be given to me. Pathetic service😔

0
Replies (1)
Standard Bank
Standard Bank's reply23 May 2023, 07:27
Official
Dear Quintin

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

We will be taking a closer a look and will get back to you 

Kindest regards, 
Standard Bank Hello Peter Team 
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