1 reviews | Active since Mar 2024
Bad service / customer care!
I contacted Standard Bank customer care via email, asking why they didn't open an ATM at the brand new Riverstone Mall in Meyerton. I received a notification they received my mail and would respond "At Standard Bank we are committed to always delivering great service.
We have received your complaint and would like to inform you that the reference number is: ***1. We would like to reassure you that we are attending to your complaint and one of our specialists will contact you within the next 24 business hours (excluding weekend & public holidays) to advise you of the next steps." that was 23rd April 2025, till date 6 May 2025 they have not bothered to reply. Why wont SB expand they have had namouras requests for an ATM in Riversdale - Meyerton. Don't know why I still bank with them??
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you to further advise.
Kindest regards,
Standard Bank Hello Peter Team
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Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you to further advise.
Kindest regards,
Standard Bank Hello Peter Team
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Our team would like to thank you for your patience while we attend to your matter.
We are pleased that our management team has successfully addressed your concerns.
We look forward to inviting you once the new ATMs have been installed.
Should you need any further assistance, please don’t hesitate to contact us.
Kindest regards,
Standard Bank Social Media Team
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Our team would like to thank you for your patience while we attend to your matter.
We are pleased that our management team has successfully addressed your concerns.
We look forward to inviting you once the new ATMs have been installed.
Should you need any further assistance, please don’t hesitate to contact us.
Kindest regards,
Standard Bank Social Media Team
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