Bad Service continues.

Item: Standard Bank
Rating: 1
Author: Kevin J

I received an email confirmation on Monday 31 August 2020 that my bond debit order would be reversed as per the payment holuday agreement. 5 days later, no reversal has been processed. Standard Bank's bad service continues from the homeloans department. I sent an email to query the delay with no response.

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Replies (1)

Standard Bank's replyOfficial

05 Sept 2020, 03:23

Hello Kevin

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply05 Sept 2020, 03:23

Official