CE
Craig E
1 reviews | Active since Jun 2014
20 Sept 2024, 12:31
Bad Service Constantia branch
Why do I need to wait an hour to be helped to do a certain transaction. The branch is not full. There is no order in terms of there is a girl to take down details as in your name and cell number then she tells you to go sit wherever. After that you are left to your own devices. Client already argued as there is no order and only one teller. It’s 2024, you to do better. As I am writing this I am still waiting.
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Replies (1)
Standard Bank's replyOfficial
20 Sept 2024, 12:42Dear Craig
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply20 Sept 2024, 12:42
Official
Dear Craig
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards
Standard Bank Hello Peter Team
***