1 reviews | Active since Sept 2017
BAD SERVICE COMPLAINT
Standard bank call centre is so useless not to mention their so called complaints department. That tells you that they are unable to help you with your complaint if you don’t have the name of the agent that you spoke to what’s the point of recording calls and doing security check if the person who you spoke to will be untraceable without giving their name that means our information is not safe as clients. Who tells a customer that I am unable to help you especially if you claim your job title it’s a complaints resolution specialist. I spoke to a Felicia Nagan who was totally useless I spend over 30 minutes with her, she wouldn’t even listen to my complaint she only took my ID after I told her that I will put this on hellopeter. She asked for my ID number then place me on hold for over 10 minutes came back telling me she can’t pick me up on the system because she took my ID Number incorrectly. I gave her my ID number again and I still haven’t received any assisted I am so disappointed with standard bank I have 2 accounts with them and my confidence in them has went down the drain with such disgusting service what’s the point of having call centre if can’t even get assisted I am so furious because I have to call them again mind you, I am at work STUPID BANK WITH STUPID PEOPLE
Dear faith majikela
Thank you for your posting your comments.
We apologize for the inconvenience and frustration in your experiencing.
We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
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*** (fax)
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Dear faith majikela
Thank you for your posting your comments.
We apologize for the inconvenience and frustration in your experiencing.
We at Standard Bank strive to make great banking happen for our clients. One of our resolution consultants will contact you shortly to help resolve your complaint.
We greatly appreciate your continued support
Regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Faith Majikela
Please note that we have been trying to phone you to provide feedback with no answer.
We have sent the final feedback via email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Faith Majikela
Please note that we have been trying to phone you to provide feedback with no answer.
We have sent the final feedback via email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Faith Majikela
Please note that we have been trying to phone you to provide feedback with no answer.
We have sent the final feedback via email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Faith Majikela
Please note that we have been trying to phone you to provide feedback with no answer.
We have sent the final feedback via email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Faith Majikela
Please note that we have been trying to phone you to provide feedback with no answer.
We have sent the final feedback via email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Faith Majikela
Please note that we have been trying to phone you to provide feedback with no answer.
We have sent the final feedback via email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Faith Majikela
Please note that we have been trying to phone you to provide feedback with no answer.
We have sent the final feedback via email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Faith Majikela
Please note that we have been trying to phone you to provide feedback with no answer.
We have sent the final feedback via email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Faith Majikela
Please note that we have been trying to phone you to provide feedback with no answer.
We have sent the final feedback via email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Faith Majikela
Please note that we have been trying to phone you to provide feedback with no answer.
We have sent the final feedback via email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Faith Majikela
Please note that we have been trying to phone you to provide feedback with no answer.
We have sent the final feedback via email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Faith Majikela
Please note that we have been trying to phone you to provide feedback with no answer.
We have sent the final feedback via email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Faith Majikela
Please note that we have been trying to phone you to provide feedback with no answer.
We have sent the final feedback via email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Faith Majikela
Please note that we have been trying to phone you to provide feedback with no answer.
We have sent the final feedback via email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Faith Majikela
Please note that we have been trying to phone you to provide feedback with no answer.
We have sent the final feedback via email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Faith Majikela
Please note that we have been trying to phone you to provide feedback with no answer.
We have sent the final feedback via email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Faith Majikela
Please note that we have been trying to phone you to provide feedback with no answer.
We have sent the final feedback via email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Faith Majikela
Please note that we have been trying to phone you to provide feedback with no answer.
We have sent the final feedback via email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Faith Majikela
Please note that we have been trying to phone you to provide feedback with no answer.
We have sent the final feedback via email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Faith Majikela
Please note that we have been trying to phone you to provide feedback with no answer.
We have sent the final feedback via email to the email address you provided on this post.
This matter shall be closed now.
We appreciate your bringing your concerns to our attention and thank you for your support.
Regards
Complaint Resolution Centre
***
*** (fax)
***