MT
Makaziwe T

1 reviews | Active since Aug 2018

17 Sept 2025, 15:29

Bad service

Why do I have an overdraft service fee????? I never asked for it

0
Replies (1)
Standard Bank
Standard Bank's reply17 Sept 2025, 15:42
Official
Dear Makaziwe,

Thank you for reaching out to us. 

As Standard Bank, we are committed to providing you with the best possible service and 

An overdraft fee can still be charged when transactions are processed without sufficient funds in the account. 

This results in what is called an unarranged overdraft—a temporary negative balance caused by payments, debit orders, or charges that exceed the available balance. In such cases, a fee is app**** to cover the cost of handling these unpaid or over-limit transactions.

Kindly review your statement and advise if your still require our team to reach out and assist. 

Kindest regards
Standard Bank Hello Peter Team 
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