MM
Mosoetsa M
1 reviews | Active since Oct 2018
25 Jun 2020, 11:14
Bad service
Thabang Motseare from Standard Bank Vanderbijlpark is a bad person.
Came at the bank yesterday at 15:15 & got turned back, being told their are dealing with people inside, while the bank was not that busy yesterday.
They should put a sign that the bank closes at 15:00 rather; what annoys me is the fact that he was big headed and didn't even want to listen at the client's.
I would except such behavior from a government institution not a professional bank like standard bank.
Helpful (0)
Replies (1)0
Replies (1)Standard Bank's replyOfficial
25 Jun 2020, 16:09Dear Mosoetsa Molotsi
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply25 Jun 2020, 16:09
Official
Dear Mosoetsa Molotsi
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
