NB
Nadine B
1 reviews | Active since Aug 2021
30 Aug 2021, 12:52
Bad service
Standard Bank's Home Loans service is terrible. I requested on Friday the 13th August 2021 a statement of our Bond. To this date I have not received this Statement. I even did a follow up phone call on the 23rd. The woman I spoke to says there is a delay with their Statements. Such nonsense.
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Standard Bank's replyOfficial
31 Aug 2021, 01:37Hello Nadine Boyley
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply31 Aug 2021, 01:37
Official
Hello Nadine Boyley
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support. Kind regards
Complaint Resolution Centre
*** *** (fax)
***