DM
Dumizulu M

1 reviews | Active since May 2020

10 Sept 2025, 19:45

Bad service by Standard Bank Mall of Africa

Bad service I received today @ Standard Bank Mall of Africa, they let me sit there in the front desk for 45 minutes, all I need was to collect my cards, after approaching the front desk guy, I was told my cards has not arrived, what a waste of time, I feel ill treated by the staff I even have a picture of empty service desk, I will never go there again

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Replies (1)
Standard Bank
Standard Bank's reply11 Sept 2025, 06:16
Official
Dear Dumizulu,

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team
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