MS
Mtulisi S

1 reviews | Active since Jan 2020

26 Nov 2020, 06:32

BAD SERVICE BY STANDARD BANK

Standard bank is taking me from pillar to post regarding the fixing of my mobile App immediate payment transaction. I have been using this App for more than a year now.I dnt know why they always take me out of the system. Yesterday I wanted to pay people using an immediate payment transaction I could not pay people coz it was giving me an error message. I called in and was no assisted. I was told that it will be fixed but up to date it has not been fixed.I'm starting to annoyed by Standard bank.

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Replies (1)
Standard Bank
Standard Bank's reply26 Nov 2020, 09:15
Official
Dear Mtulisi Skaap

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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