1 reviews | Active since Aug 2019
Bad service by my private banker
This above communique was for the month of January. End of February I experienced the same problem and I thought the matter was resolved. I immediately sent an email on 02/03/2025 to My banker Yolanda Govender and copied Mr Hendrik Du Preez and Siya Makgalifa. To this date one has bothered to communicate with me regarding my complaint. I went as far as sending a whatsapp message to Yollada but the response was dololo and tried to call MR Du Preez again. Yesterday I phoned the private bank department and spoke to a white gentleman, i didn't catch his name and he promised to follow up with Yolanda. but dololo. Besides the benefits, I have taken a decision to close all the transaction accounts with the bank come end of the month. i don't experience this with Tyme bank
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
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Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologies for any inconvenience or unwarranted frustration this has given you.
Kindest Regards
Standard Bank Hello Peter Team
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Thank you for contacting the bank.
Your request has been escalated to the Head of our Private Banking desk.
You will receive a call within 24 hours.
Please feel free to contact the bank should you require any further assistance.
Thank you for banking with Standard Bank.
Kindest Regards
Standard Bank Hello Peter Team
***
Thank you for contacting the bank.
Your request has been escalated to the Head of our Private Banking desk.
You will receive a call within 24 hours.
Please feel free to contact the bank should you require any further assistance.
Thank you for banking with Standard Bank.
Kindest Regards
Standard Bank Hello Peter Team
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