Bad Service by Business Banker @ STD Bank Mossel Bay

Bank with Standard bank my entire life & as such have both my personal and business account with them. The service offered by the Mossel Bay Business Banker is so bad even the word bad is an understatement. For more than 3 months now i have been attempting to have my business account changed. You send the business banker an email he does not respond, you call him on his office number or his cell you dont get answers , you go to the branch he ask you if you have an appointment. When you show him all the communications to reach him he simply just apologize and repeats the same none respond immediately after you leave. This is a last straw for me. Time to move to a new bank , i think Discovery Bank would do