1 reviews | Active since May 2013
Bad service
On the 3rd of November i app**** for a loan online , I qualified for a certain amount . I called The Monday and they said I should 24-48 hours . I did called again and every time I call I hold for an hour . My lunch is just an hour and my phone is in a locker . I called again last week and they requested documents . Last week Friday I send 3 month bank statement , payslips and Proof of address . So I called again in the week , hold for an hour and my lunch was over . I send a complaint email and Abigail and Daryl o Daryn rep**** to my email and said they will escalate the complain . No one called me back since . I called today spoke to a consultant that told me Moira will call be back …. It’s almost 3pm on a Friday . From 4pm they don’t answer their phones . This is really bad service
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed AsvatComplaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Muhammed AsvatComplaint Resolution Centre
*** *** (fax)
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