AM
Angela M

1 reviews | Active since Mar 2016

19 Feb 2020, 12:56

Bad Service

Good Day

Early January I reported to the standard bank insurance that I'm having difficulty / problems with my back door.

The consultant promised that she will send an an assessor, which never happened.

I'm at work and just received a call from my son who is starting his shift atc14:00, that after feeding the dogs before leaving wanted to close the back door and it fell flat

0
Replies (1)
Standard Bank
Standard Bank's reply19 Feb 2020, 17:55
Official
Hello Angela
 
Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre

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