Bad Service, Bad Banking Products, No feedback to queries, No response,

Why is Standard Bank the only Institution that doesnt allow immediate payments to another Bank but put a 4 hour hold on your so called immediate transaction if they allow them at all, It would appear from the IT department that they are unable to provide immediate payments - why is Standard Bank so behind all other institutions. Are they just technically behind everyone else or is it just another case of Standard Bank meddling with and controlling their Clients transactions and EFT payments under the guise of doing it "in our interests". Been trying for 3 years to sort it out - no response, no body gets back to you, managers ignore you, technical department "dont speak to Clients" Your online purchasers get blocked by ***** department or cancelled without communication, Uber blocked at night without consultation - Private Bankers try but have have no real means to get anything done from other departments who are useless and dont respond - Not a pleasant experience dealing with Standard Bank at all - No meaningless generic responses please