Bad service Bad banking

Saturday 5th March 2016 After standing in a 2 hour queue my wife and i app**** for a check card for myself as a 2nd account holder on my wife account. We were assured that in 7 days i'd get a call to come pick up my card.<br> <br> Saturday 12th still no call, but i thought i'd go in a see if it's there. 1 hour queue and it's not available yet. i was advised that they have a back log of 60 cards that people are waiting for.<br> <br> Saturday 19th still no call but i thought surely 2 weeks later Standard bank would have sorted this out... so i'd go in a see if it's there. 1 and a half hour queue and Surprise Surprise it's not there yet.<br> <br> 29 March 2016<br> so i've decided not to waste my time going into the bank instead i've called on 4 separate days and left 5 separate messages for some to call me back...<br> <br> fast forward to 04 April 2016 (almost 5 weeks later)<br> And still no card and still no phone call.<br> <br> I was asked by a consultant why i don't want to join Standard bank...<br> <br> Seriously service is bad! really bad! Unprofessional! I don't even know what to do anymore... do a honestly have to leave a complaint for any assistance from Standard bank Bayside.<br> <br> <br>