GI
Gabisile I

1 reviews | Active since Apr 2024

29 Jun 2025, 16:41

Bad service

It's almost 5 years since our church account was frozen. When we are trying to unfreeze the account, the lady who works with business accounts (Dora) from the Siyabuswa,Mpumalanga, branch has been giving us a runaround and hard time. All people with similar business accounts are complaining about this and her customer service. Now we just need the church money and we will take it to another bank.

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Replies (1)
Standard Bank
Standard Bank's reply29 Jun 2025, 16:45
Official
Dear Gabisile,

We truly appreciate you bringing this to our attention.
 
Your feedback is invaluable to us, and we want to ensure that your issue is addressed immediately.
 
Please be assured that we are committed to resolving this issue as swiftly as possible and finding a solution that works for you. Our team will be in touch shortly to assist you.
 
Kindest regards,
Standard Bank Hello Peter Team
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