MN
Monique N
1 reviews | Active since Oct 2020
13 Oct 2020, 10:04
BAD SERVICE
Been a loyal customer/client for many yrs and when asked to assist in getting my money back, the people are slow in their response(never received yr email) i resent it and then just for them to say no we must get something in writing to say they will give your money back.What is the point of them helping me if i must go get a lawyer anyway.Useless!! very dissapointed
Helpful (0)
Replies (2)0
Replies (2)
Standard Bank's replyOfficial
13 Oct 2020, 16:21Hello Monique
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
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Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply13 Oct 2020, 16:21
Official
Hello Monique
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comments.
Your matter was escalated accordingly. We will revert to you as soon as possible.
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's replyOfficial
23 Oct 2020, 09:23Dear Monique Natus
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Standard Bank's reply23 Oct 2020, 09:23
Official
Dear Monique Natus
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Thank you once again for posting your comments.
I refer to our email correspondence with each other and can confirm that this matter has been responded to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***