gG
gcampbellcodner G
1 reviews | Active since Feb 2017
27 Oct 2021, 10:59
Bad Service
There are ********** transactions on my account and every time I phone they ask me 20 questions and then say they cannot verify me but how so if I have to authenticate myself with my card number as well as pin number and my identification number. Sick of the service provided and I will be closing my account as soon as I pay my debt review off in full next month!!!
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Standard Bank's replyOfficial
27 Oct 2021, 13:52Dear Gillian C
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply27 Oct 2021, 13:52
Official
Dear Gillian C
Thank you for posting your comment.
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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