sR
shamain R

1 reviews | Active since Jun 2010

10 Apr 2020, 12:02

bad service

i need someone to take out the lock on my credit card -i spoken to two people to which no response was made ...i even sent an email ...to which i got no response GTXPROD2

0
Replies (4)
Standard Bank
Standard Bank's reply10 Apr 2020, 12:54
Official
Dear shamain

Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused.  

We greatly appreciate your continued support  

Kind regards 

Complaint Resolution Centre
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sR
shamain R's update11 Apr 2020, 17:15
Reviewer Update
this issue still persists -it has not been resolved ???
sR
shamain R's update14 Apr 2020, 17:33
Reviewer Update
i need the block removed from my credit card which was asked along time ago
Standard Bank
Standard Bank's reply23 Apr 2020, 12:53
Official
Hello Shamain 

Thank you for allowing us the opportunity to look into your matter. 
We confirm that the matter was adopted and responded to.
Kind regards
Complaint Resolution Centre 
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