Bad service at woodmead branch

I am soo disappointed with their service, i have been going to standard bank branch at Woodmead and the service is soo slow, i always wait the whole 1 hour which i take during my lunch and always return without getting help. Today was worse because when i got there, there was only 3 people infront of me and they did get assistance but after them they assisted people that came after me, i had to go again as my lunch hour ended. I really like the bank but the experiences i always have at branch level always wants me to leave this bank