TM
Thembelihle M
1 reviews | Active since Jul 2020
16 Nov 2023, 11:59
Bad service at standard bank bronkhorstspruit
The bank has no friendly person that welcome people. She is rude and unfriendly, makes unnecessary people queue for just for a stamp. She has no sense of emergency for customers. Old age people stand in the queue while she busy with one clients. The tellers don’t have stamp nor don’t know how to check client verification of account. Please change the lady that is working straight by the door maybe the queue will move fast
Helpful (0)
Replies (3)0
Replies (3)
Standard Bank's replyOfficial
16 Nov 2023, 12:01Dear Thembelihle
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply16 Nov 2023, 12:01
Official
Dear Thembelihle
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
16 Nov 2023, 17:45Dear Thembelihle
Kindly be advised that our management team has made attempts to contact you and could not reach you.
May you provide us with a suitable time and number to contact you.
We look forward to your response.
Kindest regards,
Kindly be advised that our management team has made attempts to contact you and could not reach you.
May you provide us with a suitable time and number to contact you.
We look forward to your response.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply16 Nov 2023, 17:45
Official
Dear Thembelihle
Kindly be advised that our management team has made attempts to contact you and could not reach you.
May you provide us with a suitable time and number to contact you.
We look forward to your response.
Kindest regards,
Kindly be advised that our management team has made attempts to contact you and could not reach you.
May you provide us with a suitable time and number to contact you.
We look forward to your response.
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's replyOfficial
17 Nov 2023, 11:02Dear Thembelihle,
We hope you're well. We made multiple attempts to reach you on your mobile and sadly could not get hold of you.
Kindly be advised that in the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
We hope you're well. We made multiple attempts to reach you on your mobile and sadly could not get hold of you.
Kindly be advised that in the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
Standard Bank's reply17 Nov 2023, 11:02
Official
Dear Thembelihle,
We hope you're well. We made multiple attempts to reach you on your mobile and sadly could not get hold of you.
Kindly be advised that in the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team
We hope you're well. We made multiple attempts to reach you on your mobile and sadly could not get hold of you.
Kindly be advised that in the meantime, we will be closing the matter but we do hope you will contact us if you still need any assistance.
Kindest regards,
Standard Bank Social Media Team