CM
Chesley M
1 reviews | Active since Nov 2021
22 Jul 2025, 13:45
Bad service at Standard bank
Standard bank is quick to issue you with a credit card but when it comes to cancelling it one must jump through hoops. No one is getting back to me via email and on the call I waited for nearly 30 mins and still no answer. The sales answer so fast but when It comes to cancellation they don't want to answer
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Standard Bank's replyOfficial
22 Jul 2025, 13:46Dear Chesley M,
Thank you for reaching out to us for assistance. We understand how frustrating it can be when things don't go as expected, and we sincerely apologize for not meeting your expectations this time.
Please know that we are committed to resolving this issue as quickly as possible and finding a solution that works for you.
Thank you for reaching out to us for assistance. We understand how frustrating it can be when things don't go as expected, and we sincerely apologize for not meeting your expectations this time.
Please know that we are committed to resolving this issue as quickly as possible and finding a solution that works for you.
Our team will be in touch shortly to assist you further. Your patience and understanding are greatly appreciated.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank Hello Peter Team
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Standard Bank's reply22 Jul 2025, 13:46
Official
Dear Chesley M,
Thank you for reaching out to us for assistance. We understand how frustrating it can be when things don't go as expected, and we sincerely apologize for not meeting your expectations this time.
Please know that we are committed to resolving this issue as quickly as possible and finding a solution that works for you.
Thank you for reaching out to us for assistance. We understand how frustrating it can be when things don't go as expected, and we sincerely apologize for not meeting your expectations this time.
Please know that we are committed to resolving this issue as quickly as possible and finding a solution that works for you.
Our team will be in touch shortly to assist you further. Your patience and understanding are greatly appreciated.
Kindest regards,
Standard Bank Hello Peter Team
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Standard Bank Hello Peter Team
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