JK
Joelandi K
1 reviews | Active since Aug 2023
06 Aug 2023, 08:24
Bad Service at Standard Bank
After multiple calls, emails and a visit to a branch, I am unable to get answers on my account at Standard Bank. It has been a month and a half since a started this process. Credit card settlements and closing your account is clearly not a service Standard Bank is fami**** with. Their lack of response, service and professionalism is a clear indication.
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Standard Bank's replyOfficial
06 Aug 2023, 08:28Dear Joelandi
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team
Standard Bank's reply06 Aug 2023, 08:28
Official
Dear Joelandi
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands.
We will be taking a closer a look and will get back to you
Kindest regards,
Standard Bank Hello Peter Team