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alison.gee alison.gee
1 reviews | Active since May 2016
29 Jul 2025, 08:16
Bad Service @ Standard Bank
I honestly should've looked at all the bad reviews before opening a business account with Standard Bank. After my cellphone and bankcard were ******, I had to get new cards and set up banking apps. With FNB this took 15 mins, sadly I was stuck at Standard Bank for over 3 hours. The staff are rude and ***********. This bank should seriously look into this matter, before losing customers.
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Standard Bank's replyOfficial
29 Jul 2025, 08:26Dear Alison,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply29 Jul 2025, 08:26
Official
Dear Alison,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***