Bad service at standard bank

Item: Standard Bank
Rating: 1
Author: Tsakani S

Good day,I have a complain regarding the money that I have transferred to the standard bank. I transferred the money on the 31st December 2018. I transferred from capitec to standard bank account. The money can't be accessed on the standard bank account because the account was closed.we went to the branch several times but got no assistance. Please help

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Replies (1)

Standard Bank's replyOfficial

15 Jan 2020, 05:17

Hello Tsakani

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
**********

********** (fax)
***********

Standard Bank's reply15 Jan 2020, 05:17

Official