bad service at standard bank

<p>i closed my prestige account in July 2016 be cause of the bad servise i received from standard bank (i have proof). I even changed all my debits and they now come out of my new account since August 2016. My problem is that it seems as if my account was never closed because i keep receiving statements that says im owing intersts and monthly fees. i caled the prestige line two weeks back and the gentlemen who was helping me said he will call the branch to find out what happened and he will get back to me and to date i have not heared from him ()which is not a surprise and not my first experience). The other problem is even after i switched my debit order, i still receive sms every month from standard bank regarding the debits and i dont know why this is happending because all my debits have been switched to the new bank. i need this resolved quickly because every month, the monthly fee increases and i dont belive i am liable for that amunt because i closed the account.</p>