Bad service at standard bank

I went to standard bank on the 17th August 2021 to deposit money from my capitec account to standard in order for the debit order which was due to run on the 20th August 2021 to get enough money in my account. #win I asked the teller to assist me with the account number which I wanted to deposit money into and she referred me to another teller who also kept me waiting while she was cashing up. I went back to her and asked why she is refusing me services and she Claim to her colleagues that she misunderstood what I said.