1 reviews | Active since Jun 2016
Bad Service at Golden Walk Branch
<p>I needed to transfer money from my Standard Bank Account to Other Banks Account, this is a type of service that i usually get at Enquiries But for some strange reasons they could not help me. There are three counters at Enquiries service of this Branch and there were two ladies named Abigail Dlamini and Vuyiswa Sompa, after i queued up i went to Abigail and explain what i needed to do, she told me she could not help me and referred me to Vuyiswa, i then waited for Vuyiswa as she was still buzy with another client, to my suprise when she attended to me she told me she could also not help me and told me to go to reception fill my name there and wait to be called and i did that, and waited for about an hour to before i could be helped and finally i was assisted by the Professional Lady Called Nothando Michatshwa who also didn't understand why i was not assisted at the Enquiries. I was very upset because this type of service i always get at Enquiries </p>
Good day Nicolus Ramakutwane
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
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Good day Nicolus Ramakutwane
Thank you for your posting.
Please note that further details have been requested from you via email in order for us to address your concerns.
We await your response.
Best regards
Complaint Resolution Centre
***
*** (fax)
***
Good day Nicolus Ramakutwane
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
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*** (fax)
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Good day Nicolus Ramakutwane
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
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Dear Nicolus Ramakutwane
Thank you once again for your posting.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Nicolus Ramakutwane
Thank you once again for your posting.
I refer to my email correspondence and can confirm that this matter has been addressed.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
