Bad service as STANDARDBANK

I am really really disappointed with the service I have been getting from standardbank. Firstly standardbank has been processing my vehicle debit order on an incorrect date, a date that I didn't even authorise. For the past 12 months I have been calling the bank close to every month requesting that they change the debit order to my prefered salary date. Despite standardbank confirming that they have corrected the debit order date, the debit order keeps going off on an incorrect date, this has since seen me incurring bouncing fees and damaging my credit profile at the bank. One can image the amount of time I literally had to spend on the phone waiting for their consultants to answer, not even talking about money spend on airtime for nothing as my situation has not been resolved. Even more over, the matter was only just recently escalated to management level for invention despite my close to every month complaints , but I must say...it has also proven pointless as the debit order still continues to go off on the incorrect date. Some time ago, Standardbank also promised to issue me will a letter clearing my credit profile of any negative impact that came attached to the above, once again...I have patiently been waiting for it till today.

I have lost all trust in Standardbank. I have given Standardbank multiple opportunities to rectify the situation since last year and they have failed to correct something as small as a debit order date.