TL
Theo L

1 reviews | Active since Feb 2013

25 Oct 2018, 10:48

Bad service >>Apology not accepeted

I posted a while back and my question was not answered

I was not expecting and apology reply but and answer

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Replies (2)
Standard Bank
Standard Bank's reply25 Oct 2018, 14:07
Official
Dear  Theo 
 
Thank you for posting your comment. 

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

We apologize for the inconvenience and undue frustration, this has caused. 

We greatly appreciate your continued support 

Kind regards 

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply31 Oct 2018, 10:44
Official

Thank you for allowing us the opportunity to look into your matter.
 
An email response has been sent to you.

We appreciate your support and loyalty.
 
Kind regards
 
Complaint Resolution Centre
 
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