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chadi M

1 reviews | Active since Aug 2015

03 Apr 2025, 11:05

Bad service and unexplained charges

The bamk took more than 300 for honouring fees This bank can see I’m a poor person They charge me monthly fees on cheque account N they took 2 hundred with same refeeence Please refund me

0
Replies (4)
Standard Bank
Standard Bank's reply03 Apr 2025, 11:57
Official
Dear Chadi 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply04 Apr 2025, 10:37
Official
Dear Chadi 

Due to a bad line connection, our team attempted to call you but was unsuccessful.

Please let us know when would be a good time to reach you.

We're eager to hear your thoughts.

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply04 Apr 2025, 12:41
Official
Dear Chadi

Our team tried reaching out to you again to no avail.

Please confirm a convenient time we may contact you.

Looking forward to your feedback.

Kindest regards
Standard Bank Hello Peter Team 
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cM
chadi M's update06 Apr 2025, 10:14
Reviewer Update
Can I have my respond on double debits with one ref called honouring fees this is *****ing from the poor like me