CW
Christa W
1 reviews | Active since Jan 2020
24 Jun 2021, 15:42
Bad service and treatment
Please refer to all our discussions with Nicole and Meshack and half of the call centre staff..credit card collection
Mishack mailed this now. I have mailed the proof of payments and the ref numbers now various times. To all above without success
This money can NOT be gone or untraceable. Standard bank is the beneficiary...surely it must show.
I don't know what to say anymore
Everyday i receive calls to inform me i must pay
But...nobody can trace or come back to me
This is really stressful and i am totally freaking out.
Please can someone please help me with this issue
This is ongoing since 11 June
15.37 24 June 2021
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Replies (1)
Standard Bank's replyOfficial
26 Jun 2021, 02:43 Hello Christa
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply26 Jun 2021, 02:43
Official
Hello Christa
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
*** (fax)
***
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