SM
Sindile M
1 reviews | Active since Nov 2024
19 May 2026, 09:27
Bad service and non-disclosure.
Dealing with this bank is a constant drag. They charge you for things they have not disclosed to you and are unable to give a reason for their non-disclosure when you call them. They are never helpful; I previously had an issue when I paid up my car and needed the paid-up letter. They did not want to close my account, and now they are giving me an issue with my bond, I paid it up and cancelling the bond seems to be an issue as well. They are now starting to charge for other things on that bond. I will never take anything with Standard bank ever again. They have ridiculous processes.
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Replies (1)Standard Bank's replyOfficial
19 May 2026, 09:51Dear Sindile,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Standard Bank's reply19 May 2026, 09:51
Official
Dear Sindile,
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for contacting us for assistance.
We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.
We will do our best to resolve this issue as soon as possible and find a solution that works for you.
Our team will contact you to assist you.
Kindest regards,
Standard Bank Hello Peter Team
***
