TM
Takura M

1 reviews | Active since Oct 2014

27 Jul 2024, 09:36

Bad service and no Response from Standard Bank

I am very disappointed with standard Bank VAF and the department for cross border letters.

I submitted all the requirements but not even a single communication they are just quiet ,I have been an FNB customer but they are very responsive and this kind of bad service is pathetic that I don't foresee myself keep my 4 accounts with Standard Bank.

0
Replies (1)
Standard Bank
Standard Bank's reply27 Jul 2024, 10:07
Official
Dear Takura

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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