bad service and more lies

Item: Standard Bank
Rating: 1
Author: TERESA F

So now its about 3 weeks and we still waiting, we had a investingor call us and said he will sort it out which in a way he did. He arranged with the manager in the Herm**** branch to help and sort thing out, he called us and we went in and gave him the details of what needs to be done and guess what nothing has been done. He always has some excuse. Again more lies and the worse service ever. Please you will be very sorry to use this bank. No matter what rates they give you its not worth the bad or no service you get from them.

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Replies (2)

Standard Bank's replyOfficial

11 Feb 2020, 04:40

Hello Teresa

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Muhammed Asvat

Complaint Resolution Centre
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*** (fax)
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Standard Bank's reply11 Feb 2020, 04:40

Official